To file a claim, please use our online portal for quick and easy access to your account. For general questions or if you have trouble accessing your account, please call Safeware at 1-800-800-1492*.
*If you purchased your protection plan prior to April 15th, 2015, please call Guardsman at 1-800-253-3957.
Accidents happen and the manufacturer’s warranty is limited. For just a fraction of what you paid for your furniture, you can protect it for up to 5 years! There are no deductible or out-of-pocket expenses, so you can be confident your purchase is covered from day 1 without any surprises.
Food and beverage
Human and pet bodily fluids
Ink, bleach, nail polish, and more
Loss of cushion resiliency
Pet damage (including teeth, beaks and claws)
Burns and heat marks
Liquid rings and marks
Punctures, rips, and tears
Broken glass or mirrors
Broken, separated, or warped frames
Cracking or peeling finish
Loss of silvering to mirrors
Defects in springs, coils, and hydraulics
Protect Your Purchase, Risk-Free!
We're so confident in our protection plan, we're offering a 50% buy-back guarantee! If, after 5 years, you haven't made any claims using your plan, Weekends Only will credit you 50% of what you originally paid for the plan as store credit. You'll receive an email with your credit to be used within 90 days of receipt.
Who administers the protection plan?
For purchases after April 15, 2015: Weekends Only has partnered with Safeware who has been providing protection solutions since 1982. Check out their website to learn more about them: Safeware.com. To File a claim with Safeware, you can access the claims portal or call 1-800-800-1492.
For purchases prior to April 15, 2015: If you purchased a protection plan at Weekends Only prior to April 15, 2015, you are covered under the Guardsman Elite 5-year protection plan. To initiate a claim with Guardsman, please call 1-800-253-3957.
OK, this plan sounds great, but what’s the catch?
Like any protection plan program, there are some things you should know that aren’t covered. We encourage you to review the Summary Terms and Conditions to fully understand what’s covered (Section 2) and what’s not (Section 6).
If I had my original purchase delivered and I was authorized a product reselection, does this plan cover my delivery charges for the replacement product?
If you received delivery on your initial purchase, the plan will cover up to $50 to deliver a new item to your home. You will be responsible for paying the difference for delivery charges above $50.
What happens if I never make a claim with my Safeware Protection Plan?
If, after 5 years, you haven’t made any claims using your plan, Weekends Only will refund you 50% of what you originally paid for the plan as store credit. Pretty awesome deal!
Can I cancel the Safeware Protection Plan?
Yes. If within 30 days of your plan purchase you would like to cancel, contact Weekends Only for a full refund. If you’d like to cancel after 30 days, you will receive a pro-rated refund less a $25 cancellation fee or 10% of the purchase price, whichever is less.
Use the links below to download the brochure, terms & conditions, and instructions for how to file a claim.