To file a claim, please use our online portal for quick and easy access to your account. For general questions or if you have trouble accessing your account, please call Safeware at 1-800-800-1492.
*If you purchased your protection plan prior to April 15th, 2015, please call Guardsman at 1-800-253-3957.
Accidents happen and the manufacturer’s warranty is limited. For just a fraction of what you paid for your furniture, you can protect it for up to 5 years! There is no deductible or out-of-pocket expenses, so you can be confident your purchase is covered from day one without any surprises.
We're so confident in our protection plan, we're offering a 50% buy-back guarantee! If, after 5 years, you haven't made any claims using your plan, Weekends Only will credit you 50% of what you originally paid for the plan as in-store credit. You'll receive an e-mail with your credit to be used within 90-days of receipt. Pretty awesome deal!
Who administers the protection plan?a
Purchases after April 15, 2015:
Weekends Only has partnered with Safeware who has been providing protection solutions since 1982. Check out their website to learn more about them: www.safeware.com
Purchases prior to April 15, 2015:
If you purchased a protection plan at Weekends Only prior to 4/15/15, you are covered under the Guardsman Elite 5-year protection plan. To initiate a claim with Guardsman, please call 1-800-253-3957.
OK, this plan sounds great, but really, what’s the catch?a
Like any protection plan program, there are some things you should know that aren’t covered. We encourage you to review the Summary Terms and Conditions to fully understand what’s covered (Section 2) and what’s not (Section 6).q
If I originally received delivery and was authorized a product reselection, does this plan cover my delivery charges?a
If you received delivery on your initial purchase, the plan will cover up to $50 to deliver a new item to your home. You will be responsible for paying the difference for delivery charges above $50.q
What happens if I never make a claim with my Safeware Protection Plan?a
If, after 5 years, you haven’t made any claims using your plan, Weekends Only will refund you 50% of what you originally paid for the plan as in-store credit. Pretty awesome deal!q
Can I cancel the Safeware Protection Plan?a
Yes. If within 30-days of your plan purchase you would like to cancel, contact Weekends Only for a full refund. If you’d like to cancel after 30 days, you will receive a pro-rated refund less a $25 cancelation fee or 10% of the purchase price, whichever is less.
Use the links below to download the brochure, terms & conditions, and instructions for how to file a claim.Download Brochure Download Terms & Conditions How to File a Claim